//SHIPPING & RETURN
Policies, Terms & Conditions
Shipping & Return
Shipping & Delivery Options
We offer various shipping options to meet your needs. In some cases, a third-party supplier may manage our inventory and be responsible for shipping your products.
Standard Shipping (5-7 Business Days): $25.00
- Enjoy reliable delivery with tracking included. Estimated delivery within 5-7 business days.
Expedited Shipping (3-5 Business Days): $45.00
- Need your order sooner? Choose expedited shipping for delivery within 3-5 business days. Includes tracking and insurance for added peace of mind.
Premium Shipping (1-2 Business Days): $90.00
- Get your items in a hurry with premium shipping, ensuring delivery within 1-2 business days. Includes tracking and insurance for the fastest and most secure option.
LTL Shipping for Larger Products: $325.00
- Larger products ship via Less-Than-Truckload (LTL) shipping with a flat fee of $325. This option includes tracking and is designed for oversized items.
Multiple Items:
- If you purchase multiple items, contact us at info@veritasvans.com to see if you can save on shipping.
International Shipping
Do you Ship to International Destinations? Yes, we offer international shipping to Canada.
For information about the customs process, please email info@veritasvans.com.
Please be aware that international deliveries may be subject to various rules and restrictions, and you may incur additional taxes and duties over which we have no control. If applicable, you are responsible for complying with the laws of the destination country and for any additional costs or taxes.
Return Policy
Defective Items:
- Defective items are covered by a 30-day return window.
- Items must be returned in their original packaging with all accessories included.
Unopened Items:
- Unopened, non-defective items are covered by a 30-day return window.
- The original packaging tape must be intact. Opened items will incur a restocking fee of up to 75% of the item's value (excluding shipping).
Custom Items:
- Custom orders are non-refundable unless defective.
Refund Terms:
- We will issue your refund within 14 days of receiving your return.
To be eligible for a Return Merchandise Authorization (RMA), please contact us using the form below within the applicable return window.
For any further questions or assistance, feel free to reach out to us at info@veritasvans.com.
Please review our Return Policy posted on the Site prior to making any purchases.
Drop Shipping
Some products available on our Site may be fulfilled through drop shipping arrangements. This means the products are shipped directly from our suppliers to you. Please be aware of the following conditions regarding drop shipped items:
•Product Availability: The availability of drop shipped products is subject to the supplier’s inventory. We do not guarantee that items will be in stock.
•Order Fulfillment: Orders containing drop shipped products may be shipped separately from other items in your order.
Returns and Support
Returns and support for drop shipped items are managed by the supplier from whom the item was purchased. As such, the following applies:
•Return Requests: If you wish to return a drop shipped item, you must contact the supplier directly. Instructions on how to initiate a return can be found on the supplier’s website or provided in your order confirmation email.
•Return Policies: Each supplier may have different return policies, including restocking fees or return shipping costs. It is important to review these policies before initiating a return.
•Support and Warranty: For issues related to product defects or warranties, please contact the supplier directly. Their contact information is included in your purchase confirmation email.
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Terms & Conditions
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”).
Please carefully review our Shipping & Delivery Policy when purchasing our products.
This policy will apply to any order you place with us.