Everything you need to know about shipping options and our return policy.
We offer various shipping options to meet your needs. Please note that the times below do not include additional processing times listed on the website.
Enjoy reliable delivery with tracking included. Estimated delivery within 3–5 business days.
Need your order sooner? Choose expedited shipping for delivery within 1–2 business days.
Get your items in a hurry with premium shipping, ensuring delivery within 1 business day.
Larger products ship via Less-Than-Truckload (LTL) shipping with a flat fee of $325. This option includes tracking and is designed for oversized items.
If you purchase multiple items, contact us at [email protected] to see if you can save on shipping.
Yes, we offer international shipping worldwide. For information about the customs process, please email [email protected].
Please be aware that international deliveries may be subject to various rules and restrictions, and you may incur additional taxes and duties over which we have no control. If applicable, you are responsible for complying with the laws of the destination country and for any additional costs or taxes.
Please review our Return Policy prior to making any purchases.
We stand by our Starlink hardware. If you have any issues within 90 days of purchase just contact us and we will take care of you.
Defective items are covered by a 30-day return window. Items must be returned in their original packaging with all accessories included.
Unopened, non-defective items are covered by a 30-day return window. The original packaging tape must be intact. Opened items will incur a restocking fee of up to 75% of the item’s value (excluding shipping).
Custom orders are non-refundable unless defective.
We will issue your refund within 14 days of receiving your return. For any further questions or assistance, feel free to reach out to us at [email protected].
Some products available on our Site may be fulfilled through drop shipping arrangements. This means the products are shipped directly from our suppliers to you.
The availability of drop shipped products is subject to the supplier’s inventory. We do not guarantee that items will be in stock.
Orders containing drop shipped products may be shipped separately from other items in your order.
Returns and support for drop shipped items are managed by the supplier from whom the item was purchased.
If you wish to return a drop shipped item, you must contact the supplier directly. Instructions on how to initiate a return can be found on the supplier’s website or provided in your order confirmation email.
Each supplier may have different return policies, including restocking fees or return shipping costs. It is important to review these policies before initiating a return.
For issues related to product defects or warranties, please contact the supplier directly. Their contact information is included in your purchase confirmation email.
Jump to any section of our policy.